Terms of service

Last updated: September 29, 2026

OVERVIEW

Welcome to Isabella’s Clearly. Isabella’s Clearly is operated by Sea International LLC. The terms “we,” “us” and “our” refer to Isabella’s Clearly and Sea International LLC.

Isabella’s Clearly operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Isabella’s Clearly is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province or jurisdiction of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment and shipping information. You represent and warrant that all information you provide is correct, current and complete and that you have all rights necessary to provide this information.

You are responsible for maintaining the security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign or license your account to another person.

SECTION 2 - OUR PRODUCTS

We make every reasonable effort to accurately describe and display our products, including their appearance, ingredients, sizes and packaging. However, colors and product appearance may vary depending on your device and display settings.

Because many Isabella’s Clearly products are handcrafted in small batches using natural and plant-based ingredients, minor variations in color, scent, texture or appearance may naturally occur between batches.

Product packaging, labels, ingredients and formulations may occasionally be updated. Please review the product label, ingredient information, directions and warnings provided with your product before use.

All descriptions of products are subject to change without notice. We reserve the right to discontinue products at any time or limit quantities available to any person, geographic region or jurisdiction.

Information provided through our website is for general informational purposes and is not intended to diagnose, treat, cure or prevent any disease or medical condition or to substitute for advice from a qualified healthcare professional or veterinarian. Individual results may vary. Follow all product directions and warnings and consult an appropriate healthcare professional or veterinarian if you have questions about whether a product is appropriate for you, your child or your pet.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Isabella’s Clearly reserves the right to accept, decline or cancel an order when reasonably necessary, including because of product availability, suspected fraud, pricing or listing errors, payment issues, shipping restrictions or suspected unauthorized resale.

Your order is not accepted until Isabella’s Clearly confirms acceptance and payment has been successfully processed.

Please review your order carefully before submitting it. Because we work to prepare and ship orders quickly, we may not be able to accommodate changes or cancellations after an order has entered processing.

If we decline, change or cancel an order, we will attempt to notify you using the email address, billing address and/or telephone number provided with the order.

Purchases are subject to our Refund Policy.

Unless otherwise agreed to by Isabella’s Clearly, purchases made through our consumer website are intended for personal or household use and not for commercial resale. Businesses interested in wholesale purchases should contact us directly.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect when the order is placed and will be shown in your order confirmation.

Unless otherwise expressly stated, displayed prices do not include applicable taxes, shipping, handling, customs duties or import charges.

Prices available through our website may differ from prices offered by physical retailers, online marketplaces or other third parties that sell Isabella’s Clearly products.

We may offer promotions that are subject to separate terms, including eligibility requirements, expiration dates and product exclusions. If there is a conflict between the terms of a specific promotion and these Terms, the promotion terms will govern with respect to that promotion.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made through our store.

You represent and warrant that the payment information you provide is true, correct and complete, that you are authorized to use the payment method provided, and that you will pay all charges incurred at the posted prices, including applicable shipping charges and taxes.

SECTION 5 - SHIPPING AND DELIVERY

We work to process and ship orders as quickly as possible. Processing and delivery times provided on our website or during checkout are estimates and are not guaranteed unless expressly stated otherwise.

We are not responsible for delays caused by shipping carriers, customs processing, weather, incorrect or incomplete delivery information, or other circumstances outside our reasonable control.

International customers may be responsible for applicable customs duties, import taxes, VAT, brokerage fees or other charges imposed by the destination country unless otherwise stated at checkout.

Please review our Shipping Policy for additional information regarding processing, shipping, tracking and international orders.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, product names, text, product descriptions, photographs, displays, images, graphics, product reviews, videos, audio, designs and the selection and arrangement thereof, are owned by Isabella’s Clearly, Sea International LLC, our affiliates or licensors and are protected by applicable U.S. and international intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, transmit or commercially exploit material from the Services without our prior written consent, except where otherwise permitted by law.

The Isabella’s Clearly name, logo, product names, designs and slogans may not be used without our prior written permission.

Shopify’s name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos and trademarks appearing through the Services belong to their respective owners.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we may neither monitor nor control.

You acknowledge and agree that access to such tools is provided “as is” and “as available” without warranties, representations or conditions of any kind and without endorsement, subject to applicable law.

Your use of third-party tools is at your own discretion and may also be subject to the terms and privacy policies of the applicable third-party provider.

We may introduce additional features, tools or resources through the Services in the future. Such features will also be considered part of the Services and subject to these Terms where applicable.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials, links or integrations relating to websites, products or services provided or operated by third parties.

We are not responsible for examining or evaluating the content, accuracy, privacy practices or availability of third-party websites or services.

If you choose to access a third-party website or service, please review its terms, policies and practices before making a purchase or providing personal information.

Complaints, claims, concerns or questions regarding products or services purchased directly from a third party should be directed to that third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Isabella’s Clearly is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Isabella’s Clearly.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Isabella’s Clearly, including any injury, damage or loss resulting from purchased products and services.

You hereby expressly release Shopify and its affiliates from all claims, damages and liabilities arising from or related to your purchases and transactions with Isabella’s Clearly.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may also be subject to Shopify’s Privacy Policy.

Because the Services are hosted by Shopify, Shopify collects and processes certain personal information relating to your access to and use of the Services in order to provide and improve the Services.

Information you submit through the Services may be transmitted to and shared with Shopify and other service providers, which may be located in countries other than the country in which you reside, as described in our Privacy Policy.

Please review our Privacy Policy for more information about how we, Shopify and our service providers collect, use, disclose and protect personal information.

SECTION 11 - FEEDBACK AND REVIEWS

If you submit, upload, post, email or otherwise provide reviews, photographs, testimonials, suggestions, ideas, feedback, proposals or other content, you grant us a worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute and display that content in connection with operating, improving, marketing and promoting Isabella’s Clearly and our products, subject to applicable law.

You represent and warrant that you own or have all necessary rights to the content you submit and that your content does not violate the intellectual property, privacy or other rights of another person.

If you received compensation, free products or another incentive in connection with a review or other content, you must disclose that relationship as required by applicable law.

We may, but have no obligation to, monitor, edit or remove content that we determine violates these Terms or applicable law.

You may not use a false identity or otherwise mislead us or others regarding the origin of content you submit. You are responsible for the accuracy of the content you provide.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on or in the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, ingredients, pricing, promotions, offers, shipping charges, transit times or availability.

We reserve the right to correct errors, inaccuracies or omissions and to change or update information as appropriate, subject to applicable law.

If an error materially affects an order you have already placed, we may contact you regarding available options, including cancellation and refund where appropriate.

SECTION 13 - PROHIBITED USES

You may access and use the Services for lawful purposes only.

You may not access or use the Services, directly or indirectly, to engage in unlawful or malicious activity; violate applicable laws or regulations; infringe intellectual property or other rights; harass, abuse, threaten or harm another person; transmit false or misleading information; distribute spam or unsolicited promotional material; impersonate another person or entity; introduce viruses or malicious code; collect personal information without authorization; interfere with the operation or security of the Services; or engage in conduct that may harm Isabella’s Clearly, Shopify, our customers or third parties.

You may not reproduce, duplicate, copy, extract, sell, resell or commercially exploit any portion of the Services without our authorization.

You may not use automated systems, scraping tools, robots, spiders, data extraction tools or similar technologies to access, copy or extract content or data from the Services in violation of these Terms, applicable law or technical measures implemented by us.

We reserve the right to suspend, disable or terminate access to the Services if we reasonably determine that these Terms have been violated.

SECTION 14 - AGENTS

This section applies if you use, allow, enable or cause the deployment of an autonomous or semi-autonomous software agent to access, use or interact with the Services.

An agent may not access, use or interact with the Services in violation of these Terms, applicable law or technical measures implemented to control automated access.

We may limit, including through technical measures, whether and how agents access, use or interact with the Services.

Agents must accurately identify themselves when technically required, must not intentionally conceal or misrepresent automated access, must not circumvent CAPTCHAs or other access-control measures, and must comply with reasonable technical restrictions governing automated access to the Services.

SECTION 15 - TERMINATION

We may suspend or terminate this agreement or your access to the Services, in whole or in part, if reasonably necessary, including for violations of these Terms, suspected fraud, misuse of the Services or conduct that may harm Isabella’s Clearly, Shopify, our customers or third parties.

You will remain responsible for amounts properly due through the date of termination.

Provisions that by their nature should survive termination will remain in effect following termination, including provisions concerning Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Governing Law and other provisions intended to survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

The information presented on or through the Services is made available for general informational purposes. Individual experiences with cosmetic, personal care, wellness and pet products may vary. Nothing on the Services is intended to substitute for professional medical or veterinary advice.

We do not warrant the accuracy, completeness or usefulness of information made available through the Services. Any reliance you place on such information is at your own risk, subject to applicable law.

EXCEPT AS EXPRESSLY STATED BY ISABELLA’S CLEARLY AND TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES AND PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.

SOME JURISDICTIONS LIMIT OR DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO SOME OF THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU.

Nothing in these Terms excludes or limits any warranty, guarantee or other consumer right that cannot lawfully be excluded or limited.

SECTION 17 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ISABELLA’S CLEARLY, SEA INTERNATIONAL LLC, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS OR SIMILAR DAMAGES ARISING FROM OR RELATING TO YOUR USE OF THE SERVICES OR PRODUCTS PROCURED THROUGH THE SERVICES.

THIS LIMITATION APPLIES WHETHER A CLAIM IS BASED IN CONTRACT, TORT, INCLUDING NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES OR LIABILITIES. IN SUCH JURISDICTIONS, OUR LIABILITY WILL BE LIMITED ONLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

SECTION 18 - INDEMNIFICATION

To the fullest extent permitted by applicable law, you agree to indemnify, defend and hold harmless Isabella’s Clearly, Sea International LLC, Shopify and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from losses, damages, liabilities or third-party claims, including reasonable attorneys’ fees, arising out of your breach of these Terms, your violation of applicable law or the rights of a third party, or your misuse of the Services.

We will provide reasonable notice of an indemnifiable claim. A failure to promptly provide notice will not relieve you of your obligations unless you are materially prejudiced by the delay.

You agree to reasonably cooperate in the defense of an indemnified claim.

SECTION 19 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision will be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms.

Such determination will not affect the validity and enforceability of the remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of that right or provision.

These Terms of Service and any policies or operating rules posted by us on this website or relating to the Services constitute the entire agreement and understanding between you and us regarding your use of the Services and supersede prior or contemporaneous agreements, communications and proposals concerning the Services, whether oral or written.

Any ambiguities in the interpretation of these Terms will not be construed against the drafting party.

SECTION 21 - ASSIGNMENT

You may not delegate, transfer or assign these Terms or any of your rights or obligations under these Terms without our prior written consent, and any unauthorized attempt to do so will be null and void.

We may transfer, assign or delegate these Terms and our rights and obligations as permitted by applicable law.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements through which we provide the Services will be governed by and construed in accordance with the laws of the State of Washington, without regard to conflict-of-law principles, except to the extent that the laws of another jurisdiction must apply under applicable consumer protection law.

Subject to any rights you may have under applicable consumer protection law, you and Sea International LLC consent to the jurisdiction of the appropriate state and federal courts located in Washington.

SECTION 23 - HEADINGS

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right to update, change or replace any part of these Terms of Service by posting an updated version on our website.

Where required by applicable law, we will provide notice of material changes. Changes will become effective on the date specified in the applicable notice or, where no separate notice is required, when the updated Terms are posted.

Your continued use of the Services following the effective date of updated Terms constitutes acceptance of those changes to the extent permitted by applicable law.