Shipping policy

(Very) Fast Shipping

We know you want your order fast, and we do too! Our team works hard to make and prepare your products as soon as your order comes in. Many of our products are made fresh in small batches right here in the USA.

Processing Time

Most orders are processed and shipped within 1 business day. Orders placed on weekends or holidays will be processed on the next business day.

During holidays, sales or other high-volume periods, processing may occasionally take a little longer.

Once your order ships, you’ll receive a shipping confirmation email with tracking information so you can follow your package along the way.

U.S. Shipping

Shipping options and rates are displayed at checkout based on your order and delivery address.

Delivery times shown at checkout are estimates provided by the shipping carrier and begin after your order has been processed and shipped.

While we work hard to get every order out quickly, we can’t guarantee carrier delivery dates or be responsible for delays caused by the shipping carrier, weather or other circumstances outside our control.

International Shipping

Yes, we ship internationally! Available shipping methods, rates and estimated delivery times will be displayed at checkout based on your destination.

International orders may be subject to customs duties, import taxes, VAT, brokerage fees or other charges imposed by the destination country. Unless otherwise indicated at checkout, these charges are the responsibility of the customer and are not included in the product price or shipping charge.

Customs processing may occasionally delay international shipments. Unfortunately, we cannot control or guarantee customs clearance times.

Shipping Address

Please double-check your shipping address before placing your order. Customers are responsible for providing a complete and accurate delivery address.

If you notice an error after placing your order, contact us as quickly as possible at clearlyteam@isabellasclearly.com. We’ll do our best to make the change before your order ships, but because we process orders quickly, we can’t guarantee that an address can be changed once an order has entered processing.

Lost, Missing or Damaged Packages

If your package arrives damaged, is marked delivered but you can’t locate it, or appears to be lost in transit, please contact us at clearlyteam@isabellasclearly.com with your order number.

We’ll help you investigate the shipment and determine the appropriate next steps.