1. What is Isabella’s Clearly?
Isabella’s Clearly is a woman-owned, family-run natural beauty and wellness brand founded in 2014 by siblings Sally and Hazem. Inspired by our Egyptian heritage and the botanical traditions we grew up with, we create plant-based skincare, hair care, body care, oral care, wellness and pet-care products. Our entire collection is vegan, cruelty-free and made in the USA.
2. What makes Isabella’s Clearly different?
We combine our family’s knowledge of botanical care with thoughtfully formulated products for everyday needs. Most of our formulas are waterless, giving you concentrated blends of nourishing oils, plant butters and botanical ingredients. Nearly all are preservative-free, and we never use artificial fragrances or synthetic ingredients. With more than 70 products, we make it easy to find natural care for everything from dry skin and frizzy hair to your pet’s grooming routine, all at accessible prices.
3. Where are Isabella’s Clearly products made?
All Isabella’s Clearly products are made in the USA. We manufacture some products at our own facility in Orange County, California, and work with U.S.-based manufacturing partners to produce others. This brings together our hands-on experience and our partners’ expertise while keeping all production in the United States.
4. Are Isabella’s Clearly products vegan and cruelty-free?
Yes! Every Isabella’s Clearly product is vegan and cruelty-free. We’re proudly Leaping Bunny certified and recognized by PETA. Our formulas contain no animal-derived ingredients, and we never test on animals. We choose plant-based alternatives, including carnauba wax instead of beeswax in our balms.
5. What does waterless skincare mean?
Waterless skincare is formulated without added water. Most Isabella’s Clearly products use botanical oils, plant butters, waxes or powders as their base, giving you concentrated formulas that go a long way. Start with a small amount and follow the directions for your product.
A few products, including our rose water mists, contain water as part of their formula.
6. Are your products preservative-free?
Nearly all Isabella’s Clearly products are preservative-free. Most of our formulas are waterless, so we can create them without added preservatives. In the small number of water-containing formulas that need preservation, we use natural preservatives to help maintain freshness and product safety. Full ingredient lists are available on every product page.
7. What ingredients do you use?
We use nourishing botanical oils, plant extracts, butters, minerals and essential oils selected for each product’s purpose. Ingredients across our collection include argan oil, rosehip oil, jojoba oil, aloe vera, shea butter, chamomile and calendula. Most of our formulas are free from synthetic ingredients. Check each product page for its complete ingredient list.
8. Are your products organic?
We use organic ingredients throughout our collection, including many of our botanical and essential oils. Organic ingredients are identified in each product’s ingredient list. While many formulas contain organic ingredients, we do not describe the entire collection as certified organic.
9. Do your products contain artificial fragrances?
No. We never use artificial fragrances. Many of our products get their scent from essential oils and other botanical ingredients, adding an aromatic experience to your routine.
Naturally scented does not mean fragrance-free. If you avoid certain scents or essential oils, check the ingredient list or contact us for help choosing a product.
10. Are your products suitable for sensitive skin?
We offer great options for sensitive skin, with nourishing botanical ingredients and no artificial fragrances. Most of our formulas are also free from synthetic ingredients. Ingredients such as shea butter, aloe vera and botanical oils help moisturize, soften and comfort dry, delicate skin.
Every person’s skin is different, and natural ingredients can still trigger individual sensitivities. Review the ingredient list and patch test before use. We’re happy to help you find a formula that suits your needs.
11. How do I choose the right product for my skin or hair?
Start with your skin or hair type and the concern you want to address. Our FACE oil cleanser comes in formulas for oily and acne-prone, dry and sensitive, and mature skin. For hair care, TAME helps smooth frizz and flyaways, LONG conditions dry lengths, and FREE provides moisturizing care for a dry, flaky scalp.
Need help deciding? Email clearlyteam@isabellasclearly.com with what you’re looking for and any ingredients you avoid. We’ll help you narrow down the options.
12. How much product should I use?
With our concentrated oils and balms, a little often goes a long way. Start with the amount recommended on the label and add more only as needed. Directions vary by formula, so check the individual product page for application tips and frequency of use.
13. Does Isabella’s Clearly make natural products for pets?
Yes! Our plant-based pet-care collection includes skin and coat care, paw and nose balm, ear care, dental care, calming products and flea and tick care.
Choose a product labeled for your animal and follow its directions. Our products for people, dogs and cats are formulated for different uses and are not interchangeable.
14. What is the shelf life of Isabella’s Clearly products?
Most of our products have an approximate shelf life of 24–36 months, depending on the formula. Opening and storage conditions can affect how long a product stays fresh, so follow the expiration date, period-after-opening symbol and storage instructions on your product.
If you have a question about a particular item, contact us.
15. How should I store my products?
Store products in a cool, dry place away from direct sunlight and heat, with lids tightly closed. Use clean hands or applicators and avoid introducing water into jars.
Our balms may soften in high temperatures, so avoid leaving them in a hot car or sunny window. Some formulas have specific storage needs. ROSE, for example, should be refrigerated after opening. Always follow your product’s instructions.
16. How are your products packaged?
We use glass bottles, aluminum tins and BPA-free plastic containers, choosing reusable and recyclable options whenever practical. We’re continually looking for ways to reduce waste while protecting the quality of our products.
Check your local recycling guidelines, as pumps, caps and other packaging components may need to be separated.
17. Do you offer free product samples?
Yes! We include free samples with purchases, subject to availability. If there’s a particular product you’d like to try, contact us after placing your order. We’ll do our best to include your requested sample while your order is being prepared.
18. Does Isabella’s Clearly ship internationally?
Yes! We ship to many countries worldwide. Available shipping methods and costs are displayed at checkout before you place your order. Product availability and import requirements vary by destination.
If your country isn’t listed or you need help with an international order, email clearlyteam@isabellasclearly.com.
19. Where can I read customer reviews?
You’ll find customer reviews on our product pages, where shoppers share their experiences with our skincare, hair care, wellness, oral care and pet-care products. Reviews can offer helpful tips and insight into how a product fits into a daily routine. Individual results and experiences vary.
20. What is your return policy?
We want you to love your Isabella’s Clearly products. If you’re not happy with your purchase, we accept returns within 30 days of purchase for a refund. Visit our Shipping & Returns page for complete details, or email clearlyteam@isabellasclearly.com for assistance.
21. Do you offer wholesale?
Yes! We work with retailers and other businesses interested in bringing natural beauty and wellness products to their customers. Visit our Wholesale page to learn about ordering, or contact us for help choosing a selection for your store.
22. How can I contact Isabella’s Clearly?
Email clearlyteam@isabellasclearly.com or use the contact form on our website. Whether you have a question about ingredients, need help choosing a product or want assistance with an order, our team is happy to help.